© Copyright 2021| All rights reserved.
11 - TERMS & CONDITIONS (PLEASE READ)
STAGEFIGHT’s
terms
and
conditions
are
periodically
updated.
It
is
your
responsibility
to
check
and
read
the latest version.
(1) Bookings:
Booking
with
STAGEFIGHT
Limited
does
not
constitute
the
creaton
of
a
contract.
STAGEFIGHT
Limited
reserves
the
right
to
decline
to
process
a
booking
for
any
reason
whatsoever.
If
a
booking
cannot
be
fulfilled
for
any
reason,
STAGEFIGHT
Limited
will
promptly
refund
all
monies.
The
making
of
a
booking
constitutes
your
acceptance
of
STAGEFIGHT
Limited’s
terms
and
conditions
of
trading.
For
the
protection
of
our
customers,
STAGEFIGHT
Limited reserves the right to undertake additional security checks and if necessary, delay any booking.
(2) VAT:
All course prices on the day of purchase are inclusive of VAT.
(3) Booking:
A booking for a course will not be complete until full payment has been taken.
(4) Instalments:
STAGEFIGHT
Limited
will
on
occasion
offer
payment
instalment
plans
on
certain
courses
to
make
full
course
fee’s
easier
to
pay
over
an
agreed
period
of
time.
All
instalment
plans
will
incur
an
additional
one-off
fee
of
£15.00.
This
extra £15.00 covers the administration charge for arranging and processing instalment plans.
Deposits and First Payments
:
All deposits and first payments are NON-REFUNDABLE DEPOSITS to hold a place on a course and are due
immediatly upon booking. Should you cancel for ANY reason, this initial deposit will be retained.
Second, Further and Final Payments
:
Once the initial deposit has been paid, STAGEFIGHT Limited will send an email with the dates of when all
future instalments are due. On each of these dates a new invoice will be sent via email which will need to be
paid within 48-hours.
Late Payments
:
STAGEFIGHT Limited will allow three working days grace for late instalment payments. During this time
you will receive several payment reminders via email. Should we not receive any communication from you in
this time, we will attempt to call direct. Should we not receive payment, we reserve the right to cancel your
booking and retain all monies paid. Please ensure that you make all payments properly. If you are away, or
have any problems meeting the agreed payment dates contact us as soon as possible to discuss the issue.
STAGEFIGHT
Limited
reserves
the
right
to
refuse
instalment
payments
on
future
bookings
if
there
has
been
a
repeated need to chase payments over an agreed payment period.
(5) Cancellations:
If
full
payment
for
a
course
has
been
made
and
you
wish
to
cancel
any
time
upto
10-working
days
prior
to
the
start
date,
you
will
be
offered
the
option
to
roll
your
payment
over
to
the
next
available
course
or
you
may
apply
for
a
refund minus a £25.00 administration fee.
Bookings
may
only
be
rolled
over
once.
In
the
event
of
a
price
increase
in
the
costs
of
the
course,
you
will
be
required to pay the increase 7-working days before the start of the course.
Should
bookings
be
cancelled
within
10-working
days
of
the
course
start
date,
you
will
be
subject
to
a
100%
cancellation
fee.
On
occasions
it
may
be
possible
for
us
to
fill
your
space
-
if
this
is
possible
we
may
offer
you
a
refund minus a £25.00 administration fee, however, this is not guaranteed.
Should
cancellation
occur
due
to
illness
or
injury
within
10
working
days
of
the
course
start
date,
you
may
be
subject
to
a
100%
cancellation
charge.
If
you
cancel
outside
of
the
10
working
day
period
due
to
illness
or
injury,
or
are
unable
to
attend
part
of
an
attended
course
due
to
an
injury
or
illness
a
copy
of
a
valid,
dated
doctor’s
certificate
is
required
(to
be
provided
within
14
working
days
from
the
first
date
of
the
course)
in
order
to
gain
a
refund
minus
a
£25.00 administration fee.
ALL DEPOSITS OR FIRST INSTALMENTS ARE NON-REFUNDABLE
.
STAGEFIGHT
Limited
cannot
be
held
liable
for
any
travel/accommodation
expenses
incurred
in
this
instance.
A
refund
can
only
be
paid
to
the
purchaser
and
if
payment
was
originally
made
by
credit/debit
card
the
refund
will
be
made to the same card.
(6) Cancellation of instalment payments:
Any
cancellation
of
spaces
on
a
course
before
the
10-working
days
from
the
start
date,
the
first
payment
is
non-
refundable
for
all
circumstances.
We
will
refund
any
further
payments
as
soon
as
possible.
(Please
allow
7
working
days for refunds to be processed).
Should
cancellation
occur
within
10
working
days
of
the
course
start
date,
you
will
be
subject
to
100%
cancellation
charge
of
the
full
amount.
Under
certain
circumstances,
depending
on
the
reason
for
cancellation,
the
cancellation
charge may be lowered to 50%. This is at STAGEFIGHT Limited’s discretion.
(7) Consumer’s Statutory Right to Cancel:
Should
you
book
a
training
course
that
is
wholly
or
mainly
outside
your
trade,
business,
craft
or
profession,
you
are
entitled
to
a
14-day
“cooling
off”
period
beginning
on
the
day
after
making
the
booking
with
STAGEFIGHT
Limited.
During
the
14-day
“cooling
off”
period,
you
have
the
right
to
cancel
the
booking
without
any
reason
and
at
no cost.
In
order
to
exercise
your
right
to
cancel,
you
must
inform
STAGEFIGHT
Limited
of
your
decision
to
do
so.
Should
you
exercise
this
right
to
cancel,
STAGEFIGHT
Limited
will
refund
any
and
all
payments
that
have
been
made
to
it
pursuant
to
the
cancelled
contract
by
the
end
of
14-days
after
the
day
on
which
it
is
informed
of
your
decision
to
exercise your right to cancel the booking.
When
booking
a
course
with
a
start
date
within
the
statutory
“cooling
off”
period,
that
period
shall
expire
either
at
the end of the 14-day “cooling off” period or at the end of the training course, whichever occurs first.
Should
you
exercise
your
right
to
cancel
the
booking
during
the
course,
you
will
be
liable
to
a
full
cancellation
charge of 100%.
Should
you
be
entitled
to
a
14-day
“cooling
off”
period,
during
that
14-day
“cooling
off”
period
the
provisions
within
(4)
Cancellations
detailed
above
in
our
terms
and
conditions,
do
not
apply.
The
provisions
contained
within
(4) Cancellations of our terms and conditions of trading apply as normal after the expiry of the “cooling off” period.
(8) Rolling payments over to later training courses:
Should
you
cancel
a
training
course
outside
of
the
10-working
days
cancellation
period,
STAGEFIGHT
Limited
will
off
you
the
chance
to
roll
the
booking
over
to
the
same
or
similar
course
running
at
a
later
date
and
will
keep
the
original payment. STAGEFIGHT Limited will only offer the chance to roll a booking over once.
(9) Refunds:
Should
you
cancel
a
training
course
within
the
agreed
cancellation
time
and
do
not
wish
to
roll
a
booking
over,
STAGEFIGHT
Limited
will
refund
the
course
minus
a
£25.00
administration
fee.
A
refund
can
only
be
made
to
the
purchaser
and
if
payment
was
originally
made
by
credit/debit
card
the
refund
will
be
made
to
the
same
card.
If
payment was made by BACS the refund will be paid back in the same manner to the purchasers account details.
(10) Booking multiple courses:
Should
you
wish
to
book
a
range
of
courses
in
advance
there
is
an
18-month
time
period
from
the
date
of
purchase
to
attend all courses before being liable to pay for any course increases that should occur during the period.
(11) No show:
Any
participant
who
does
not
show
up
for
the
training
course
on
the
morning
of
the
event
will
be
subject
to
a
100%
cancellation
fee
of
the
the
course
cost.
STAGEFIGHT
Limited
accepts
a
degree
of
extenuating
circumstances,
in
these
instances
it
is
at
STAGEFIGHT
Limited’s
discretion
to
roll
the
booking
over
to
a
later
date
or
provide
a
refund.
Participants
should
make
verbal
contact
to
STAGEFIGHT
Limited
if
unable
to
attend
on
the
start
day
of
the
course.
(Please note: SMS message and emails sent on the start date or at any point afterwards will not be accepted).
(12) Non-completion of a training course:
Should
you
not
complete
a
training
course
in
it’s
entirety
for
reasons
not
limited
to
injury
/
illness
/
expectation
/
personal dislike of the course you will not be entitled to a refund of the full amount or any partial amount.
(13) Training courses and physical requirements:
All
STAGEFIGHT
Limited
courses
require
a
reasonable
level
of
fitness
and
mobility
and
are
therefore
subject
to
restrictions.
These
include
(but
are
not
restricted
to)
age
(minimum
age
is
18+
years)
and
physical
and
medical
restrictions.
It
is
important
to
be
in
good
physical
shape
with
no
injuries
or
illnesses
which
may
hinder
learning.
If
our
course
instructors
become
aware
f
any
injury
or
illness
not
previously
disclosed
on
the
booking/registration
form
and
are
noticeably
affecting
performance,
they
will
be
at
liberty
to
assess
your
physical
condition
and
decide
whether
you
should continue with all or part of the course.
(14) Data Protection:
STAGEFIGHT
Limited
maintains
strict
security
measures
in
order
to
protect
any
personal
information.
We
do
not
sell
or
disclose
your
personal
information
to
other
companies
without
your
prior
consent.
We
do
not
sell
mailing
lists to third parties.
(15) Training Course Descriptions:
Details
of
training
courses,
formats
and
timing
given
on
our
website
and
in
any
other
literature
or
media
are
intended
only
to
present
a
general
idea
of
the
training
course,
and
shall
not
be
considered
binding.
In
particular,
photographs
are for illustrative purposes only and do not form any part contract between you and STAGEFIGHT Limited.
STAGEFIGHT
Limited
offers
a
number
of
training
courses,
details
such
as
session
length,
itineraries,
equipment
used and numbers of participants may vary.
(16) Third Party Sales:
Any
person
who
has
not
placed
a
booking
directly
with
STAGEFIGHT
Limited
has
no
right
under
the
Contracts
Rights
of
Third
Parties)
Act
1999
to
enforce
any
terms
and
conditions
of
booking.
A
training
course
which
has
been
resold
by
any
method
(through
internet
auction
sites
etc.)
without
STAGEFIGHT
Limited’s
prior
consent
will
be
invalid and STAGEFIGHT Limited will not be under any obligation to provide a service.
(17) Course Programmes:
STAGEFIGHT
Limited
reserves
the
right
to
alter
or
change
the
programme
for
a
training
course
without
prior
notification and without refund of monies or exchange of training course.
(18) Copyright:
All
course
content
id
fully
copyrighted
to
STAGEFIGHT
Limited.
All
course
names
and
branding
is
copyrighted
to
STAGEFIGHT
Limited.
On
undertaking
a
course
with
STAGEFIGHT
Limited
you
agree
not
to
copy/replicate
any
part
of
the
course
including,
but
not
limited
to,
course
content
from
presentations,
course
design/structure,
instructor
demonstration videos, course namesm branding etc. for commercial purposes.
STAGEFIGHT
Limited
takes
protection
of
training
content
and
branding
seriously
and
should
a
breach
of
copyright
be
noticed,
STAGEFIGHT
Limited
reserves
the
right
to
seek
legal
action
against
the
individual/company.
If
the
individual
is
a
current
student,
STAGEFIGHT
Limited
reserves
the
right
to
remove
them
from
any
training
course
with immediate effect.
(19) Prices and Locations:
All
course
prices
and
locations
are
correct
as
the
time
of
publication
but
may
change
or
be
withdrawn
for
reasons
beyond
our
control.
Any
change
of
location
for
reasons
beyond
STAGEFIGHT
Limited’s
control
will
be
communicated
to
participants
as
soon
as
possible
and
will
not
be
subject
to
any
refund
unless
the
event
cannot
go
ahead and in most occasions, a roll over option will be given.
If
these
situations
should
occur,
all
reasonable
efforts
will
be
made
to
re-schedule
the
course
at
the
convenience
of
everyone
involved.
Please
note
that
courses
and
our
services
are
subject
to
change
without
notice.
This
does
not
affect your statutory rights.
(20) Force Majeure:
If
a
course
is
cancelled
by
STAGEFIGHT
Limited
either
before
or
on
the
start
date
due
to
circumstances
beyond
all
reasonable
control,
STAGEFIGHT
Limited
will
arrange
to
re-book
the
participant
at
a
mutually
agreed
time
and
date
at no extra cost.
(21) Course Cancellation by STAGEFIGHT Limited:
By
booking
with
STAGEFIGHT
Limited
you
acknowledge
that
our
training
courses
are
dependent
on
certain
factors
beyond
the
control
of
STAGEFIGHT
Limited
and
agree
that
we
are
not
liable
for
the
cancellation,
postponement
or
alternation
of
any
training
course
for
reasons
beyond
our
reasonable
control,
including
but
not
limited
to,
weather
related
reasons,
unauthorised
access,
theft,
severe
weather,
earthquakes
or
natural
disasters,
strikes,
or
other
labour
problems,
wars
or
governmental
restrictions,
terrorist
actions,
mechanical
failure,
location
change
or
otherwise.
STAGEFIGHT
Limited
cannot
be
held
liable
for
any
costs,
including
but
not
limited
to,
travel
or
accommodation
expenses in this instance.
(22) Liability:
All
STAGEFIGHT
Limited’s
training
courses
involve
high-risk
activities
and
will
require
the
signing
of
a
liability
and waiver agreement on arrival to the training course.
If
STAGEFIGHT
Limited
instructors
deem
any
participant
unsuitable
for
the
training
course
for
reasons
including,
but
not
limited
to,
physical
injury
not
mentioned
prior
to
booking,
being
under
the
influence
of
alcohol/drugs
and
repeated
disregard
to
safety
instructions,
STAGEFIGHT
Limited
reserves
the
right
to
refuse
admittance
or
to
remove
the participant from the training course.
Refunds
in
this
instance
are
discretionary
and
STAGEFIGHT
Limited
cannot
be
held
liable
for
any
costs
including,
but not limited to, travel and accommodation expenses incurred in this instance.
(23) Admittance:
We cannot allow any spectators in the training area.
(24) Availability:
All
training
courses
are
subject
to
availability
and,
in
some
cases
may
be
subject
to
weather
conditions.
We
recommend
all
customers
book
in
advance
to
avoid
disappointment.
We
strongly
advise
that
travel
accommodation
or oether arrangements are only made when you’ve received confirmation of your booking and course date.
UPDATED
May 2021